Customer Service, Business Administration & Hospitality and Catering Management

Customer Service, Business Administration & Hospitality and Catering Management

• 3 CPD Certified Courses Bundle

• 3 PDF Certificate FREE

Customer Service, Business Administration & Hospitality and Catering Management

This Customer Service, Business Administration & Hospitality and Catering Management course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service, Business Administration & Hospitality and Catering Management course offers a wealth of information on Customer Service, Business Administration & Hospitality and Catering Management and includes some relevant topics. This Customer Service, Business Administration & Hospitality and Catering Management specialization is designed to equip you with the knowledge and skills necessary for success in the profession.

• Course 01: Customer Service Diploma
• Course 02: Level 3 Business Administration
• Course 03: Hospitality and Catering Management

This top-notch Customer Service, Business Administration & Hospitality and Catering Management training program was created with the assistance of experienced industry specialists. Adhering to widely recognized international standards, this Customer Service, Business Administration & Hospitality and Catering Management course will distinguish you from the competition and provide you with a valuable advantage in the job market.

Why do people enrol in the Customer Service, Business Administration & Hospitality and Catering Management?

• Customer Service, Business Administration & Hospitality and Catering Management Course Accredited by CPD
• This Customer Service, Business Administration & Hospitality and Catering Management Course includes a FREE PDF Certificate.
• Lifetime access to this Customer Service, Business Administration & Hospitality and Catering Management Course
• This is a self-paced "Customer Service, Business Administration & Hospitality and Catering Management" course
• Instant access to this Customer Service, Business Administration & Hospitality and Catering Management Course
• Globally Accepted Standard Lesson Planning
• 24/7 Tutor Support available with this Customer Service, Business Administration & Hospitality and Catering Management course
• FREE instant PDF certificate upon successful completion of the Customer Service, Business Administration & Hospitality and Catering Management course

• Course 01: Customer Service Diploma 1:51:00

  • 1: Course 01: Customer Service Diploma 1:51:00

• Course 02: Level 3 Business Administration 49:00

  • 2: Level 3 Business Administration 49:00

• Course 03: Hospitality and Catering Management 1:10:00

  • 3: Hospitality and Catering Management 1:10:00

Customer Service, Business Administration & Hospitality and Catering Management

Course 01: Customer Service Diploma

• Module 1: An Overview of Customer Service
• Module 2: Strategies for Understanding Your Customers
• Module 3: The Customer-Focused Organisation
• Module 4: Creating Customer Service Strategy
• Module 5: Training & Development for Effective Customer Service
• Module 6: Building Strong Relationship With Customers
• Module 7: Communication in Customer Service
• Module 8: Handling Complaints

Course 02: Level 3 Business Administration

• Module 1: An Overview of Business Administration
• Module 2: Understanding Administrative Management
• Module 3: Human Resource Management
• Module 4: Performance Management
• Module 5: Resource Management
• Module 6: Understanding Leadership and Management
• Module 7: Risk Management

Course 03: Hospitality and Catering Management

• Module 1: An Overview of Hospitality and Catering
• Module 2: Recruitment and Selection
• Module 3: Training and Development
• Module 4: Managing Front Office Operations
• Module 5: Housekeeping
• Module 6: Managing Food and Beverage Operations
• Module 7: Managing Service Quality
• Module 8: The Role of Marketing in Hospitality
• Module 9: Understanding Accounting in Hospitality

Unleash Your Potential: Unlock Bundle Course Access

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Grab Your Certificate

After completing the Customer Service, Business Administration & Hospitality and Catering Management Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each course within the Customer Service, Business Administration & Hospitality and Catering Management bundle. Completely free of charge.

This Customer Service, Business Administration & Hospitality and Catering Management course is ideal for you if you want to maximise your knowledge in this field and use this further in your employment opportunities.

Don’t worry! There is no prerequisite in this Customer Service, Business Administration & Hospitality and Catering Management course. You only need your internet enabled device ready and your mind curious to learn from this Customer Service, Business Administration & Hospitality and Catering Management course.

Customer Service, Business Administration & Hospitality and Catering Management

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3 PDF certificates

Digital certificate - Included

Certificate of Completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

CPD Accredited PDF Certificate

Digital certificate - £5